For PMs, FDEs and implementation teams

MemoAir turns customer calls, emails and Slack threads into requirements your customer has signed off, then puts them in Jira or Linear.

See what it produces

MemoAir sits between your customer and your backlog.

Keep Jira or Linear for delivery. MemoAir handles the step before: turning conversations into requirements your customer has approved.

  1. Customer conversationsCalls, email, Slack
  2. MemoAirApproved requirementsDrafted, checked, signed off
  3. Your backlogJira, Linear

Nobody has to open another app.

MemoAir works inside the tools you and your customer already use. It reads the conversation, sends the questions, and files the ticket.

Reads from

  • GranolaMeeting notes
  • FirefliesCall transcripts
  • GmailEmail threads
  • SlackChannels, DMs
MemoAir runs in the background

Files into

  • JiraApproved tickets
  • LinearApproved issues

Integrations roll out during early access. Tell us which ones your team needs when you sign up.

One call. One approved ticket.

Scroll to follow one customer request from the call to the backlog.

Step 1 of 5: The call

1

The call

A normal customer call. Details are vague.

[00:04:12] Priya (Northwind Logistics): We need our shipment data in our warehouse. Ideally every week.

[00:04:30] Arjun (Ledgerly): Got it. CSV or something else?

[00:04:41] Priya: CSV is fine. Just the shipment fields, the usual ones.

[00:05:02] Priya: Oh, and our data team wants it dropped into our S3 bucket.

[00:05:20] Arjun: Makes sense. We’ll figure out the details.

2

Requirement

MemoAir drafts it, with the quote it came from.

Weekly shipment data export to customer S3

What
Export Northwind’s shipment records as CSV to their S3 bucket every week.
Why
Their data team needs shipment data in their own warehouse for reporting.
“We need our shipment data in our warehouse. Ideally every week.”Priya, 00:04:12

Draft acceptance criteria

  • A CSV of shipment records is delivered to the customer’s S3 bucket once per week
  • The file includes the agreed shipment fields
  • Failed deliveries alert the account team
3

Open questions

It finds the 4 details nobody pinned down.

  1. UnclearWhich day and time zone does “weekly” mean?
  2. UnclearWhich fields are “the usual ones”? Should we share our field list for confirmation?
  3. MissingWho provides S3 access, and with what permissions?
  4. MissingDo you need past shipments backfilled, or only new ones?
4

Customer sign-off

The customer answers and approves in one link.

Approved

Priya Menon, Northwind Logistics

Weekly
Mondays, 06:00 IST
Fields
Field list confirmed
S3 access
Northwind provides the IAM role
Backfill
The last 90 days

Status: Approved, version 2

5

Jira ticket

An approved ticket lands in your backlog.

LED-482StoryPriority: HighCustomer approved

Weekly shipment export to Northwind S3

Description

Deliver a weekly CSV export of shipment records to Northwind’s S3 bucket every Monday at 06:00 IST, with a one-time 90-day backfill.

Acceptance criteria

  • CSV with the confirmed field list is delivered every Monday at 06:00 IST
  • Access uses the IAM role provided by Northwind
  • A one-time backfill covers the last 90 days
  • Failed deliveries alert the account team

Source call, 12 Sep (00:04:12–00:05:20). Customer approval v2, Priya Menon.

Get early access

Sample uses fictional companies.

A notetaker records the call. MemoAir checks it.

Three checks run on every conversation before a ticket exists.

Scope change detected

On the 18 Sep call, Northwind asked for a daily export. LED-482, approved 12 Sep, says weekly.

Missing details
Spots what the customer never specified, like the time zone behind “weekly”, and drafts the question to send them.
Customer sign-off
Your customer answers and approves through one link, no account needed. Every ticket shows who approved it and when.
Scope-change alerts
When a later call or message contradicts an approved requirement, you hear about it before engineering does.

Your customers’ conversations stay private. We never train models on your data, and you can delete anything, anytime.

Questions teams ask

Your next call, already a ticket.

Join early access. MemoAir works inside the tools you already use, so your next customer call comes back as a requirement, its open questions, and a ready ticket.